Privacy Policy – Ambrosia Wealth Plus
Ambrosia Wealth Plus (hereinafter referred to as “Ambrosia,” “we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of your information that may be collected during your interaction with us through our website, mobile applications, or while availing our products and services.
Ambrosia collects, uses, stores, and shares information in accordance with applicable laws and regulations. We take all reasonable precautions to preserve the integrity, security, and confidentiality of the information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. It also provides information on your rights regarding your data.
Collection of Information
Categories of Information Collected
Personal Information (PI):
- Name, title, age, date of birth, gender.
- Contact information (phone number, email ID, residential address).
- National identifiers such as PAN, Aadhaar, Passport, or similar IDs.
- Professional details such as employment information and financial background.
- Information on how you use our website, apps, or services (IP addresses, device information, location, browsing behavior).
- Results of any credit checks, anti-money laundering (AML), or anti-fraud verifications.
- Financial history and transaction details relevant to our services.
- Family member or beneficiary details where applicable.
Sensitive Personal Information (SPI):
- Passwords or authentication credentials.
- Bank account details, credit/debit card details, and payment instrument information.
- Financial standing, income proofs, and creditworthiness.
- Physical, physiological, or mental health information if relevant to insurance/loan products.
- Biometric data (if provided for KYC or verification purposes).
Note: “Information” collectively refers to both Personal Information (PI) and Sensitive Personal Information (SPI).
Mode of Collection
We may collect information:
From You
- Application/proposal forms, service request forms, or loan/insurance applications.
- During communication with our representatives via phone, email, SMS, or other channels.
- When you raise service requests, submit claims, or access our digital platforms.
From Others
- Credit bureaus, financial institutions, payment gateways, and aggregators.
- Hospitals, insurers, TPAs (for insurance-related services).
- Third-party service providers and business partners.
- Publicly available sources as permitted by law.
Purpose & Usage
We process your information for:
- Evaluating your eligibility for financial or insurance products.
- Performing KYC, AML, and risk assessments.
- Underwriting, claim processing, and fraud detection.
- Facilitating loan disbursals, repayments, refunds, and settlements.
- Conducting statistical analysis, research, and product improvements.
- Enhancing user experience on our website, apps, and digital platforms.
- Marketing and promotional activities tailored to your preferences.
- Complying with legal and regulatory requirements.
- Contacting you for important updates, product offers, or service-related communication.
We may use “cookies” and similar technologies to track preferences, enhance user experience, and personalize content.
Sharing or Disclosure
Personal Information may be shared with:
- Banking partners, NBFCs, insurance companies, and payment gateways.
- Credit rating agencies and other financial institutions.
- Our group companies, affiliates, or authorized partners.
- Regulators, government authorities, courts, and tribunals as required.
Sensitive Personal Information may be shared with:
- Banking partners, payment aggregators, and service providers.
- Regulators and statutory authorities.
- Insurance companies, hospitals, or TPAs where necessary.
Whenever we share your information, we ensure that third parties handle it in compliance with privacy and data protection laws.
Safeguards for Your Information
Ambrosia maintains a robust, documented information security program that includes administrative, technical, operational, and physical safeguards to protect your data. We also ensure:
- Restricted access to sensitive information.
- Data encryption and secure storage.
- Monitoring for unauthorized access and misuse.
Authorization for Use of Your Information
By using our website, mobile application, or services, you consent to Ambrosia’s collection, use, and disclosure of your information in accordance with this Privacy Policy.
If you provide us with information about another person (e.g., beneficiary or nominee), you confirm that you have obtained their consent to share such information.
If you choose not to provide required information, we may be unable to offer you the requested products or services.
Your Rights
You have the right to:
- Access, review, and update the information you have provided to us.
- Request correction of inaccurate or incomplete data.
- Withdraw consent (subject to legal and contractual obligations).
For exercising your rights or for any queries regarding this Privacy Policy, you may contact our Privacy Office:
📧 Email: privacy@ambrosiawealthplus.com
Links to Third-Party Sites
Our website/app may contain links to third-party websites. Ambrosia is not responsible for the content, privacy practices, or security of such websites. You are advised to review their respective privacy policies before engaging with them.
Liability Disclaimer
- While all efforts are made to ensure accuracy of information, Ambrosia does not warrant completeness, reliability, or timeliness.
- We disclaim liability for any direct, indirect, incidental, or consequential damages arising out of the use of our website, applications, or services.
- Internet communications may be subject to risks such as viruses, data corruption, or unauthorized access. Users accept these risks by using our platforms.
Termination / Access Restriction
Ambrosia reserves the right, at its sole discretion, to suspend or terminate user access to its website, apps, or services without prior notice.
Changes to this Policy
We reserve the right to update or amend this Privacy Policy from time to time. The updated version will be published on our website. Users are encouraged to review the policy periodically.